Communication Is Crucial For Leaders

There are many aspects associated with being a good leader, but communication is vital. Some people are naturally good at communicating with others, but it is possible to develop your communication skills. The way you communicate with team members impacts how people view you, so communication is crucial for leaders, and we can help you connect and engage with your team.

Communication is essential for team leaders

The most important element of communication is listening. If you can show empathy and listen to people, you will find that people connect with you, and will be more likely to respond favourably. When you listen to people, you also need to display positive body language which makes a person feel valued.

You should make eye contact with the person you are speaking with, and you should be sincerely interested. When you take the time to listen to your team, and show you are willing to represent them and their needs, people will be inspired by you, and be willing to do more for you and the team as a whole.

Alternatively, if you are unable to communicate with your team members, it becomes difficult to lead your team.

Integrity is also vital for leaders

Of course, what you say is important as a leader, but it is what you do that makes all the difference. Good leaders have a sense of integrity that is always present, and which people can rely on. If you lead people and you want them to be honest and make the right decisions, it is important you present yourself as a person who leads by example.

As a leader with dependable integrity, the following aspects will be part of your character:

  • When something goes wrong or you make a mistake, you are willing to apologise
  • When your team carries out good work, you are happy to praise others while downplaying your own role
  • If circumstances are unclear, you will offer the benefit of the doubt to others until you know what has happened
  • You appreciate the time of others and their efforts

As a leader, if you show integrity and you communicate well, you enhance your chances of developing a team who works hard for you, and themselves. While teams need a leader, it is important to be a leader that encourages people to work harder for themselves and the unit.

At Global Solution Services, we believe leadership training is ideal for first-time managers, supervisors and new leaders. We are pleased to say we are running a range of leadership training courses in the opening months of 2020, and we look forward to welcoming you.

If you would like to learn more about our leadership training courses with dates in February and March, please contact us today. We are running courses in Kensington and Croydon, so hopefully, there is an option near you. After completing the course, participants will be sent a certificate which can be placed in their own Continuous Professional Development (CPD).

Statement from GSS Directors on Covid-19

Statement from GSS Directors – Centre closures from 30th March 2020

Following the recent announcements made by UK Government, we would like to keep you updated on the changes GSS has made and the measures we have put in place to protect the well-being and safety of all our learners, customers and staff.

As of 30th March 2020 all GSS delivery sites will be closed. However, we are still fully operational and will be running Careers Advice and Guidance alongside Training via skype calls, video conferencing and on-line services to ensure all our customers, learners and trainees can still access our service.

These are indeed exceptional circumstances and we are working tirelessly behind the scenes to respond to the latest policy changes in some of our working procedures, and continue to prepare online material and resources to ensure minimum disruption to our service

We will continue to deliver Online Training and support going forward.

For further support please contact us on: 0844 745 2001 or 0208 665 4296

We are here to support you

We understand these are very difficult and anxious times for everyone, and urge you to stay home and keep safe, and to relieve the burden on the emergency services.

We will support as much as we can – if you have any concerns please email us on

We look forward to welcoming you all back to face to face meetings and training as soon as we can. In the meantime, stay home, stay safe and we will see you through our on-line channels.

For further advice and guidance on Covid-19 visit: