If you are new to remote working, or you would like to freshen your skills, communication is crucial. If you connect with others well, you will find working from home becomes simpler. We have a range of remote working classes on offer, and we are offering communication tips to help you engage others effectively.
Be clear and concise when writing
When you work remotely, you must be clear when you communicate. Get to the point, state what needs to be said and only mention relevant facts. People, time, places and what needs to be done are essential; virtually everything else is unnecessary.
You will have other times and options to speak in a more relaxed manner, but when it comes to communicating about work, take a minimal approach.
When using video conferencing, be mindful of your body language
When it comes to communication, body language is crucial. Some studies state body language accounts for more than half of how we communicate, so if you are using video chat, be mindful of how you present yourself.
You might be saying the right things, but if your body is displaying a different message, you might send mixed signals to your team.
When you speak, try to sit up straight. Focusing on your posture is not just good for your health; it will help you communicate most effectively with your colleagues.
Context is crucial
You must consider the context of your communication. Language and conversation that is suitable for an informal chat with a colleague you know personally isn’t the same sort of discussion and language you should use with clients, external partners and people you are not aware of.
Also, be aware that when chatting remotely or when communicating other official channels, you might be mindful of everyone who is involved in the chat. If in doubt, retain a formal and professional level of communication at all times. Failing to do may offend, and considerable trouble for yourself, and the company.
Know which communication tools to use, and which are right for the job
While it is excellent there are many communication tools and options to consider, sometimes having too many options can be damaging.
Email is a useful option, but sometimes, you can resolve a matter with a two-minute phone call as opposed to an email chain that runs for hours, if not days. Similarly, if you need to engage a lot of people is a video conference call best, or can you use a messaging service.
It is crucial to have a handful of communication options because flexibility is vital. However, having too many choices can hamper your communication, leaving people out or causing people to lose track of what they have been told.
Be critical when you think
One of the issues when working remotely is it creates an opportunity to blame others. Miscommunication can be used to explain a problem, and while this is sometimes the cause of the issue, it isn’t always the problem.
Take responsibility for what you need to do, removing the impact others have on your workload, as best you can.
If you would like more guidance and training on how you can communicate effectively while working remotely, please contact Global Solution Services today or join onto any of our webinars or on-line training courses, and we will be happy to assist you in achieving your goals, allowing you to care for yourself, and your loved ones.
