2 Day Management Training
Achieving success with your team and encouraging them to be able to reach their potential can feel like a big ‘ask’. Just having the title of Manager and organising workload is no longer enough. Successful Managers must have great skills, knowledge, understanding and capability to drive performance, manage change, effectively deal with conflict and build and develop a confident team whether they are remote or together.
On completion of this course you will be sent a certificate which can be attributed to your own (CPD) Continuous Professional Development.
GSS are approved as a centre to deliver NCFE London qualifications and accredited courses
This two-day Effective Management Skills Training will help you to:
Gain a management mindset that delivers results
Build a positive team culture
Flex your communication style to influence, lead and get buy-in
Motivate, drive and inspire your team
Confidently handle challenging situations and difficult conversations
Build emotional intelligence to manage stress and increase wellbeing
Manage time strategically and increase productivity
Set clear goals and expectations
Use coaching tools to develop your team effectively
Know and understand how different management styles can affect your Team
Become an effective communicator
Resolve conflict and build tolerance
Build and lead high achievers
Set SMART goals and manage your Team to success
Who is the course aimed at:
• New Managers
• Supervisors/Team Leaders
• First Time Managers
• Project/Interim Managers
• Change Managers
• Anyone seeking to progress into Management
Includes certificate, course workbook, training material and access to telephone and email support.
New Webinar & Video Conference times will be published shortly
Teas, coffees and water provided all day
Lunch – Sumptuous 3 course hot restaurant lunch provided
Jurys Inn – Croydon
26 Wellesley Road,
Croydon, CR0 9XY
Tel: 0208 448 6000
Nearest Train Station: East Croydon mainline
The hotel is 4 minutes walk from the Platform bridge exit (back of East Croydon station). When exiting the station, walk towards the Whitgift shopping centre on the pedestrian walkway until you get to the roundabout – go straight across the roundabout onto Wellesley Road and its 50 meters on the left
Car Parking: Park in the Whitgift Centre NCP and enjoy a discounted rate of just £6.00 for 24 hours. Don’t forget to validate your car parking ticket at the hotel reception before you leave. Please note discount offered based on a fixed stay, the car park requires pay on exit.
The hotel and training rooms are fully accessible with wheelchair access and lifts
Training material is provided in a variety or formats and we welcome individuals with other needs – please contact us for any other special arrangements
1.1 Course fees will be due for payment upon receipt of booking request.
1.2 Course fees do not include accommodation or travel.
2. REPLACEMENT DELEGATES:
2.1 Replacement delegates must be notified in writing to email@example.com with at least 7 days’ notice
2.2 Replacement delegates with less than 7 days’ notice may be subject to any reasonable charges incurred by the training provider relating to the change of delegate
3. CANCELLATION POLICY
3.1 Cancellation Received in writing to firstname.lastname@example.org before the first day of the course. Please note refunds are only applicable where the course fees are paid in full.
• 20 Working days or more – 100% refund
• 10 – 19 Working days – 50% refund
• Less than 10 days – 0% refund
3.2 Where course fees have not been paid then the course fees remain due and in full. The cancellation date is agreed as the date of payment in full.
4. COURSE TRANSFER:
4.1 Course transfers are permitted without incurring any extra charges where
• The course is paid in full
• Notification in writing to email@example.com is made more than 20 working days before the course commencement
4.2 Course transfers are permitted with an administration fee of £50 where
• The course is paid in full
• Notification in writing to firstname.lastname@example.org is made more than 5 working days and less than 20 working days before the course commencement
4.3 Course transfers are not permitted with less than 5 working days notice
5. COURSE CANCELLATIONS:
5.1 In the unlikely event that GSS (UK) Ltd need to change the date of the course then the delegate will have the option to receive a credit or refund. We will not be liable for any other costs incurred by the delegate or consequential damages.
5.2 Should the location of the Training Venue be changed then no refund or credit will be offered where the new venue is within 10 miles of the original venue
6.1 GSS (UK) Ltd will not be responsible for any loss or damage to property of the delegate
6.2 The delegate shall indemnify GSS (UK) Ltd from any loss or damage caused to the training venue, facilities or equipment by the delegate.
6.3 Delegates are advised to follow all reasonable instructions of the Trainer especially in relation to Health & Safety and Course instructions.
7. INTELLECTUAL PROPERTY:
7.1 All course material and resources are the sole property of GSS (UK) Ltd.
7.2 None of the course materials or resources may be shared, copied or distributed without written permission of a Director of GSS (UK) Ltd.
8. GSS Company Policies
8.1 A full list of GSS Policies, including but not limited to, GDPR, Privacy, Confidentiality, Environment, Health & Safety can be viewed at https://globalsolutionservices.co.uk/policies/
8.2 Copies of any policy can be requested by email to email@example.com
Please contact our bookings team for any other enquiries on: 0333 242 2175