How To Deliver Effective Leadership

When it comes to leadership, there are many skills that can be developed. One of the most important is emotional intelligence. Emotional Intelligence (EI) is a term coined by Dr. Salovey and Dr. Mayer in 1990 to describe how well an individual understands his or her own emotions as well as the emotions of others, which enables them to better understand themselves and others around them. It’s not just something you’re born with—you can develop your EI through experience and education!

What is emotional intelligence?

The term “emotional intelligence” was coined by Harvard Business School professor Peter Salovey and psychologist John D. Mayer in 1990. They define emotional intelligence as the capacity to perceive emotions, assimilate them into one’s thinking, understand their impact on others, and manage emotions well in oneself and in relationships.

Emotional Intelligence is a skill that can be developed through training or education which allows people to have insight and awareness about their own feelings and those of others.

As an increasing number of companies are recognizing the huge value it offers for both individuals as well as organizations, they’re starting to invest more time and money into developing this crucial ability with employees.

It’s really no surprise that this topic has become so popular given how important effective leadership.

We can help you be a better leader

We have, across previous articles, highlighted six key steps in being a good leader:

1. Be a good listener

2. Be open to change

3. Don’t be too controlling

4. Give credit where it’s due

5. Encourage your team members and give them the opportunity to grow

6. Ask for feedback from your team members on how you can improve as a leader

We have looked at the four two steps in greater detail, so we will continue our look into the points which consider the importance of leadership, and how you can be a better leader.

You can encourage your team to greater success

If you are looking for ways to encourage your team to success, please consider the following steps:

1. Be clear about the goals and objectives of your team

2. Provide constructive feedback to team members on a regular basis

3. Encourage open discussions between teammates, but be careful not to interrupt them with questions or comments while they are talking

4. Make sure that everyone is given an equal amount of responsibility for tasks or projects

Make feedback a standard part of your work

If you can make feedback a standard part of your everyday work, it will become second nature. Consider these steps:

1. Get in the habit of asking for feedback on your work

2. When you ask, be specific about what type of feedback you would like- do they want to know how it made them feel? Did they understand it? Would they recommend it to someone else?

3. Ask people who are willing to give honest feedback and don’t take their response personally if they say no

If you would like to learn more about how you can be a good leader, we can help. At Global Solution Services, we offer a range of remote training courses, aimed at ensuring you move forward during these challenging times. You can find out more about our training support by visiting our site, or by contacting us online.

Statement from GSS Directors on Covid-19

Statement from GSS Directors – Centre closures from 30th March 2020

Following the recent announcements made by UK Government, we would like to keep you updated on the changes GSS has made and the measures we have put in place to protect the well-being and safety of all our learners, customers and staff.

As of 30th March 2020 all GSS delivery sites will be closed. However, we are still fully operational and will be running Careers Advice and Guidance alongside Training via skype calls, video conferencing and on-line services to ensure all our customers, learners and trainees can still access our service.

These are indeed exceptional circumstances and we are working tirelessly behind the scenes to respond to the latest policy changes in some of our working procedures, and continue to prepare online material and resources to ensure minimum disruption to our service

We will continue to deliver Online Training and support going forward.

For further support please contact us on: 0844 745 2001 or 0208 665 4296

We are here to support you

We understand these are very difficult and anxious times for everyone, and urge you to stay home and keep safe, and to relieve the burden on the emergency services.

We will support as much as we can – if you have any concerns please email us on

We look forward to welcoming you all back to face to face meetings and training as soon as we can. In the meantime, stay home, stay safe and we will see you through our on-line channels.

For further advice and guidance on Covid-19 visit: