Great Leaders Have Many Characteristics

It is not as if there is a single attribute which makes a leader great. No two working days are exactly alike, and it is important leaders can respond to problems as and when they arise. Therefore, great leaders have many characteristics, and it is vital you lead by example and show your team the way you want them to act.

A good leader remains positive

Things will not always run smoothly for a team, and this is why leaders must be able to remain positive. There is no need to be unrealistic and paint a picture which is evidently not true, but a good leader will be able to highlight positives from difficult situations.

By remaining positive and calm, even under challenging times, a leader sets an example that encourages their team to move forward and to keep trying hard.

Great Leaders Are Resilient

As a leader, you cannot expect things to run smoothly all the time. There will be moments when problems arise, and it is how you respond to these challenges which will determine how effective a leader you are. We’ve discussed the importance of positivity for leaders, but it is crucial you come back time and time again. You also need to be willing to learn from your mistakes, but also recognise when you are doing the right thing.

Therefore, a good leader is able to analyse the circumstances surrounding them, and make an informed decision on these matters.

A good leader is confident to delegate tasks

One of the issues in moving to the position of a leader is calling on others to do things. As a leader, you must be able to delegate tasks to people. Therefore, you need to review your team, ascertain what skills people have and what potential is in place.

For a lot of work, you will need to delegate work to a person who is capable of carrying out the task. However, if you are looking to develop the team, there will be times you need to delegate tasks to people as part of their development.

Sometimes this will cause short-term problems, but in the long-term, the company, the leader and the employee can all benefit. Knowing when a task should be delegated to an experienced professional and when it should be provided to someone as part of their development is a significant part of being a leader.

At Global Solution Services, we believe leadership training is ideal for first-time managers, supervisors and new leaders. We are pleased to say we are running a range of leadership training courses in the opening months of 2020, and we look forward to welcoming you.

If you would like to learn more about our leadership training courses with dates in February and March, please contact us today. We are running courses in Kensington and Croydon, so hopefully, there is an option near you. After completing the course, participants will be sent a certificate which can be placed in their own Continuous Professional Development (CPD).

Statement from GSS Directors on Covid-19

Statement from GSS Directors – Centre closures from 30th March 2020

Following the recent announcements made by UK Government, we would like to keep you updated on the changes GSS has made and the measures we have put in place to protect the well-being and safety of all our learners, customers and staff.

As of 30th March 2020 all GSS delivery sites will be closed. However, we are still fully operational and will be running Careers Advice and Guidance alongside Training via skype calls, video conferencing and on-line services to ensure all our customers, learners and trainees can still access our service.

These are indeed exceptional circumstances and we are working tirelessly behind the scenes to respond to the latest policy changes in some of our working procedures, and continue to prepare online material and resources to ensure minimum disruption to our service

We will continue to deliver Online Training and support going forward.

For further support please contact us on: 0844 745 2001 or 0208 665 4296

We are here to support you

We understand these are very difficult and anxious times for everyone, and urge you to stay home and keep safe, and to relieve the burden on the emergency services.

We will support as much as we can – if you have any concerns please email us on

We look forward to welcoming you all back to face to face meetings and training as soon as we can. In the meantime, stay home, stay safe and we will see you through our on-line channels.

For further advice and guidance on Covid-19 visit: